Customer support is the difference between DocuLynx and its competitors. It is so important that DocuLynx includes a Service Level Agreement in its annual support agreement.

DocuLynx Technical Support is available by phone between 6 AM – 6 PM Pacific Time Monday – Friday, or by Email.

Problem resolution is based on severity with guaranteed resolution results.



Maintenance Programs (AMP)

DocuLynx AMP provides the most comprehensive and responsive technical support for customers. Customers subscribing to DocuLynx AMP receive maintenance releases along with technical support. DocuLynx customer support is customer satisfaction.